How to use the Canvas

 
 

Find the behavior change moment in your user, customer or stakeholder journey.

 
 
 

Watch webinars below to design behaviors in the journey moment , in collaboration with your team and users.

 
 
 

Iteratively build out and measure the impact of your behavioral interventions.

 
 

Webinars on the Canvas

 
 
 

On Digital Behavior Change

 

On Social Behavior Change

 

On B2B SaaS Product Growth

 

On Behavior Design for Startup Founders

 

 References

 

The Behavior Design Canvas is a work of synthesis, built upon research, ideas and work across behavioral science and design thinking.

These are the behavioral sciences domains that I have integrated into the Canvas.

 
 

Key books and papers that have directly informed and shaped the design of the Canvas.

References are hereby listed under the Canvas stages, to highlight where their impact may have been most; but it is fair to say that many of these referential works have had an impact across the entire Canvas.

  • The Art of Choosing by Sheena Iyengar

    The Last Mile - Creating Social and Economic Value from Behavioral Insights by Dilip Soman

    Choice Architecture - A New Approach to Behavior, Design & Wellness by Avani Parikh and Prashant Parikh

    Simple Heuristics That Make Us Smart by Gerd Gigerenzer, Peter M. Todd, and ABC Research Group

    Thinking Fast and Slow by Daniel Kahneman

    Switch: How to Change Things When Change is Hard by Chip Heath and Dan Heath

    Your Behavior: Understanding and Changing the Things You Do by Richard H. Pfau

    Emotional Design by Donald Norman

    Nudge by Richard H. Thaler and Cass R Sunstein

    About Face by Alan Cooper, Robert Riemann, David Cronin, Christopher Noessel

    IxDSketchBook by Bill Verplank

    Sensemaking: What Makes Human Intelligence Essential in the Age of the Algorithm by Christian Madsbjerg

    The Upside of Irrationality by Dan Ariely

    The Extended Mind - The Power of Thinking Outside the Brain by Annie Murphy Paul

    When Coffee and Kale Compete: Become Great at Making Products People Will Buy
    by Alan Klement

    Personas, Goals, and Emotional Design By Robert Reimann

    Hidden in Plain Sight: How to Create Extraordinary Products for Tomorrow’s Customers by Jan Chipchase and Simon Steinhardt

    Predictably Irrational by Dan Ariely

    The Paradox of Choice by Barry Schwartz

  • Intrinsic Motivation and Self-Determination in Human Behavior by Richard M. Ryan, Edward L. Deci

    A Theory of Cognitive Dissonance by Leon Festinger

    A Behavior Model for Persuasive Design by BJ Fogg

    Motivation and Personality by Abraham Maslow

    The Power of Us: Harnessing Our Shared Identities for Personal and Collective Success by Dominic J. Packer and Jay J. Van Bavel

    Persuasive Technology BJ Fogg

    Personality and Organization: The Conflict Between System and the Individual by Chris Argyris

    Mistakes Were Made (But Not by Me) by Carol Tavris and Elliot Aronson

    Future Minded: The Psychology of Agency and Control by Magda Osman

    The Truth About Denial: Bias and Self-Deception in Science, Politics, and Religion by Adrian Bardon

    Influence: The Psychology of Persuasion by Robert Cialdini

    Things that Make Us Smart: Defending Human Attributes in the Age of the Machine by Don Norman

    The Unpersuadables: Adventures with the Enemies of Science by Will Storr

    Drive: The Surprising Truth About What Motivates Us by Daniel H. Pink

    Actionable Gamification by Yu-Kai Chou

    Engaged: Designing for Behavior Change by Amy Bucher

    Payoff: The Hidden Logic That Shapes Our Motivations by Dan Ariely

  • The Power of Habit: Why We Do What We Do in Life and Business by Charles Duhigg

    Hooked: How to Build Habit-Forming Products by Nir Eyal

    The Tyranny of Metrics by Jerry Z. Muller

    Tiny Habits: The Small Changes That Change Everything by B.J. Fogg

    Purple Path Behavior Guide by BJ Fogg and Stanford Persuasive Tech Lab Team

    Teaching Smart People How to Learn by Chris Argyris

    Atomic Habits
    by James Clear

    Elastic Habits: How to Create Smarter Habits That Adapt to Your Day by Stephen Guise

    The Behavior Change Matrix by Nir Eyal